Privacy & Security

Dakha88 Privacy Policy — Your Information Is Completely Safe With Us

We understand how valuable your personal information is. Here's a clear explanation of how Dakha88 collects, uses, and protects your data.

Last updated: 1 January 2026
Our Security by the Numbers
SSL 256-bit
Encryption Level
0
Sale of data to third parties
24/7
Security monitoring
GDPR
International Standards Compliance
In brief

What we do to protect your privacy

Get a quick overview of the key points before reading the full policy

End-to-End Encryption

Every transaction and piece of personal information on Dakha88 is secured with 256-bit SSL encryption, keeping your data fully protected from third parties.

Data Is Never Sold

Your name, phone number, or any personal data is never sold to third parties. That is our core commitment.

Your Data Rights

You may request to view, correct, or delete the information we hold about you at any time.

Secure Data Storage

All data is stored on secured servers. Regular security audits are conducted to ensure there are no vulnerabilities.

Cookie controls

Your consent is obtained before using non-essential cookies. Only strictly necessary cookies are used without your permission.

International Standards

Dakha88 follows international privacy standards (GDPR-inspired principles), ensuring your data is protected to a world-class standard.

1 Introduction

Dakha88 ("we", "platform") treat your privacy with the utmost respect. This Privacy Policy ("Policy") explains how Dakha88 collects, uses, stores, and protects your personal information.

By creating an account or using the Dakha88 website and app, you agree to this policy. We encourage you to read it in full — it's written in plain, straightforward language with no complicated terms.

In Brief: We only collect what's necessary to provide our services. We never sell it. We always keep it secure.

This policy was last updated on 1 January 2026Updated on. Registered users will be notified via email of any major changes.

2 What data we collect

Dakha88 collects two types of information — details you provide directly and data collected automatically.

Information you provide directly

Full Name (as per National ID)
Mobile number (linked to Mobile Pay/Nagad)
Email address
Date of birth (for age verification)
Address (for KYC verification)
National ID or passport number
Payment Account Details
Communications with Support

Automatically collected data

Data type Example Why we collect it
Device InformationPhone Model & OS VersionTo ensure compatibility
IP Address180.214.xxx.xxxSecurity & Fraud Prevention
Browser informationChrome & Firefox VersionTo improve your experience
Gaming HistoryBet Amount & OutcomeFor account management and service delivery
Login time and locationDate, time, and locationFor detecting unusual access activity
Cookie DataSession ID, preferencesFor a personalized experience

3 How we collect data

Dakha88 collects information in the following ways:

  • Registration form: Information provided when opening an account
  • KYC verification: Documents submitted for identity verification
  • Transaction Records: From payment gateways during deposits and withdrawals
  • Cookies & Tracking Technologies: While Using the Website or App
  • Customer Support: When Contacting Us via Live Chat or Email
  • Third-party verification: From Identity Verification Providers (via KYC Process)

Dakha88 will never ask for your password, OTP, or full banking details over the phone or via unsolicited email. Any such contact is fraudulent.

4 Why We Use Your Information

Dakha88 uses collected data only for specific, legitimate purposes. No information is used beyond what is necessary.

Primary Use

  • Account creation, management, and security
  • Processing Deposits & Withdrawals
  • Age & Identity Verification (KYC)
  • To prevent fraud and money laundering
  • Providing Customer Support
  • Fulfilling Legal Obligations

Secondary Use (With Your Consent)

  • Sending relevant promotions and bonus offers
  • Anonymized analytics for service improvement
  • Keeping you informed about new features and updates

Please Note: You can opt out of marketing communications at any time — just update your account settings or contact support.

5 Data sharing and disclosure policy

Dakha88 does not sell your data. However, limited information may be shared in specific circumstances:

Under Legal Obligation

We may be required to share information with authorities in response to a court order, government investigation, or legal requirement. In such cases, we disclose only the minimum necessary.

Service Provider Partners

Dakha88 works with a number of trusted third-party service providers who carry out specific functions on our behalf:

Payment Gateways (to Process Mobile Pay & Nagad)
KYC verification services (for identity confirmation)
Cloud Server Services (for Data Storage)
Live Chat Software (for Support)

These partners are contractually required to use data only for the agreed purpose and may not use it beyond their designated role.

In the event of a business transfer

In the event of a company merger or acquisition, your data may be transferred to the new owner. You will be notified by email in advance if this occurs.

Your personal information is never shared with any third party for reasons other than those stated above.

6 Cookies & tracking technologies

The Dakha88 website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Cookie types and purposes

Cookie Name Type Purpose Validity
Session_id Essential Maintaining Login Sessions Deleted at End of Session
Csrf_token Essential Security Verification Deleted at End of Session
User_pref Functional Remembering Language & Preferences 1 year
Analytics_id Optional Service Analytics 2 Years
Promo_ref Optional Promotion Tracking 30 days

How to Disable Cookies

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Dakha88 features.

7 How We Protect Your Information

Dakha88 follows industry-best practices to protect your data. Our security measures include:

Technical Safeguards

  • SSL/TLS Encryption: 256-bit encryption on all data transmissions
  • Firewall: Advanced firewall systems are in place to block unauthorized access
  • Two-Factor Authentication (2FA): An Extra Layer of Security for Your Account
  • Secure servers: Data stored in ISO-certified data centers
  • Regular Penetration Testing: Vulnerability Testing by External Security Experts

Administrative safeguards

  • Only authorized staff can access your personal data
  • Staff receive privacy training and are bound by confidentiality agreements
  • Access logs are reviewed on a regular basis
  • In the event of a data breach, affected members will be notified within 72 hours

Stay vigilant on your end: Use a strong password, never share your login credentials with anyone, and report anything suspicious to us right away.

8 How Long We Retain Your Data

Dakha88 does not retain data longer than necessary. Retention periods by data type:

Data type Retention Period Reason
Account InformationFor the duration of the account + 5 yearsLegal Obligations
Transaction records7 yearsFinancial regulatory authority requirements
KYC documents5 years after account closureTo comply with AML regulations
Gaming History5 yearsFor dispute resolution
Support Conversation3 YearsFor service quality improvement
Cookie DataSession — 2 Years (Depending on Type)To remember user preferences

Once the retention period expires, data is securely deleted or anonymized.

9 Your Data Rights

As a Dakha88 member, you have a number of rights over your own data. We are committed to upholding those rights.

Right to Access

You may request details of what personal information we hold about you. We will respond within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information via account settings or by contacting support.

Right to Erasure

In certain circumstances, you may request deletion of your data — provided there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes, such as opting out of marketing emails.

Right to Data Portability

You can receive your data in a standard format (CSV) for easy transfer to another service.

Right to object

You may object to specific uses of your data. We will review your request and take appropriate action.

To exercise your rights: support@dakha88.appEmail us or reach out via live chat. We will respond within 30 days of receiving your request.

10 Child protection

Dakha88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If a minor has registered an account by mistake and we become aware of it, the account will be closed immediately and all associated data will be permanently deleted.

If you are aware of a minor using Dakha88, please contact us immediately.

11 Privacy Policy Updates

Dakha88 may update this Privacy Policy as needed. We will notify you of any changes as follows:

  • Minor changes: The "Last Updated" date at the top of the page will be revised accordingly
  • Moderate Changes: Banner notifications will be displayed on the platform
  • Major Changes: You will be notified at least 7 days in advance to your registered email

Continued use of Dakha88 after any changes are made will be considered acceptance of the updated policy. If you do not agree, you have the option to close your account.

12 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us:

Live Chat: Available 24/7
Response Time: Within 30 Days
Support available in Bengali

This privacy policy was last 1 January 2026 Last updated on. Dakha88 © 2026 — All rights reserved.

Play with confidence

Your information is safe — start with complete peace of mind

Your data is fully protected at Dakha88. Register today and enjoy the best betting experience in Bangladesh.

SSL Encryption
Data Is Never Sold
Your Rights Are Protected
GDPR compliance
বাংলা