Dakha88 FAQ — all your questions answered here

Under Dakha88's terms, each individual a single account only Only one account per person is allowed. Creating multiple accounts using the same mobile number, email, or national ID is strictly prohibited. If detected, all associated accounts may be suspended and balances forfeited.

Forgot your password On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Use the OTP to set a new password. The whole process takes under 3 minutes.

Large withdrawal amounts may require KYC verification. You'll typically need to submit a photo of your National ID (NID) or birth certificate along with a selfie. Verification is usually completed within 24 hours. For smaller withdrawals, KYC is generally not required.

Your account may have been suspended due to multiple incorrect password attempts, unusual activity, or a self-exclusion you activated yourself. Email the support team immediately support@dakha88.app — They will review the situation and take the appropriate action.

The name registered on your account generally cannot be changed. However, to update your email or mobile number, contact support — changes can be made after identity verification.

Dakha88 has strict measures in place to prevent underage access. If you suspect a family member is attempting to access your account, contact support immediately. You Responsible Gaming page to access responsible gambling protection tools.

To permanently close or delete your account, email support@dakha88.app with your reason. Make sure to withdraw any remaining balance first. Permanent deletion cannot be undone.

Log in → Click "Deposit" → Select Mobile Pay or Nagad → Enter amount → Send payment to the Dakha88-provided number via Mobile Pay/Nagad → Submit the transaction ID. Your balance is usually credited within 5–15 minutes.

• Minimum Deposit: ৳500
• Max Deposit: BDT 1,00,000 (per transaction)

Deposits via Mobile Pay & Nagad are standard 5 to 15 minutes is credited. During peak hours, this may take up to 30 minutes. If it exceeds 30 minutes, contact support via live chat or email with your transaction ID.

Yes! Dakha88 supports popular cryptocurrencies including USDT and Bitcoin, as well as bank transfers. Bank transfers are credited within 1–3 hours, while crypto deposits are credited after blockchain confirmation.

In this case, contact support immediately and provide the following details:

• Mobile Pay/Nagad Transaction ID
• Payment Date & Time
• Amount
• Sender Number

Issues are usually resolved within 24 hours.

Yes! At Dakha88, you can set your own deposit limits for responsible gaming. Go to Account Settings to set daily, weekly, or monthly limits. Reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Currently on Dakha88 Mobile Pay, Nagad, Rocket and direct bank transfers are supported. New payment methods are added regularly. If your preferred method isn't available, let our support team know.

Dakha88 does not charge any additional deposit fees. However, Mobile Pay or Nagad's own transaction fees may apply — these are determined by the respective payment provider.

Withdrawals via Mobile Pay or Nagad on Dakha88 are typically 15 to 30 minutes to complete. During peak hours (5 PM–10 PM), it may take up to 45 minutes. Withdrawals made at night may be processed the following morning.

Withdrawal Limit:

• Minimum: ৳500
• Maximum (Mobile Pay/Nagad): ৳50,000 per day
• Maximum (Bank): ৳5,00,000 per day
• Maximum (Crypto): Unlimited

Common reasons for a rejected withdrawal: incomplete KYC, unmet bonus wagering requirements, or account information mismatch. The reason for rejection will be communicated via email or notification. Contact support for further details.

Dakha88 does not charge withdrawal fees directly. However, Mobile Pay/Nagad cash-out fees and bank charges may apply. Crypto withdrawals are subject to blockchain network fees.

No, bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement (for example, 30x means you must bet 30 times the bonus amount). Once the requirement is met, the bonus converts to real balance and can then be withdrawn.

For security purposes, withdrawals are sent to your registered number or a previously verified number. To add a new number, contact support and complete identity verification.

After registration, a 100% welcome bonus is automatically applied to your first deposit — no promo code needed. Simply deposit a minimum of ৳500 and the bonus will appear in your balance right away.

Wagering means you must place a certain amount in bets before withdrawing your bonus funds. For example, a "30x bonus" means if you receive a BDT 1,000 bonus, you must wager a total of BDT 30,000 before you can withdraw. This is in place to prevent bonus abuse.

You earn 5% cashback on your total weekly losses, credited automatically to your account every Monday. The cashback bonus has a wagering requirement of just 1x — meaning it's withdrawable after a single use.

Earn a reward for every friend you refer through the referral program ৳500 bonus when they make their first deposit. Share your referral link or code from your account.

The welcome bonus is valid for 30 days and the weekly cashback for 7 days. If wagering is not completed within the validity period, the bonus will be forfeited. Start using your bonus as soon as you receive it.

Promo codes are regularly available on the official Dakha88 site. Adding a referral code at registration unlocks extra benefits. Exclusive codes are offered during special events like the IPL and BPL seasons.

Before depositing, turn off bonuses in your account settings, or let support know you'd like to deposit without a bonus. Once a bonus has been credited, it cannot be cancelled without completing the wagering requirement — the bonus and real balance cannot be separated directly.

At Dakha88, you can bet on 20+ sports including cricket, football, tennis, badminton, kabaddi, and volleyball. Notably IPL, BPL, T20 WC Live betting is available for all of Bangladesh's international matches.

Live betting means placing bets in real time while a match is in progress. Odds shift with every score, wicket, or over. Go to the Live Betting section → Select an ongoing match → Choose your bet type and amount → Confirm.

Confirmed bets generally cannot be cancelled. Some bet types include a "Cash Out" feature that lets you close a bet before the match ends, taking a partial or full payout.

Odds are a mathematical representation of winning probability. For example, odds of 1.85 mean that a BDT 100 bet returns a total of BDT 185 if you win. Odds change in real time based on betting volume, match conditions, and market pressure.

Log in → go to the "Casino" or "Slots" section → choose a game → set your bet amount → spin or deal. Many games also offer a free "Demo" mode — try them out without using real money.

Dakha88's Betting Tips and Analysis You'll find regular expert advice on the page. Pre-match team analysis, pitch reports, and stats-based tips are provided before every game.

If a match is cancelled, your stake is generally refunded. If cancelled mid-match, settlement follows the applicable rules. For more details Terms & Conditions See on page.

Yes! Dakha88 offers "Accumulator" or "Parlay" bets. Combining multiple matches multiplies the odds — meaning bigger winnings if you win. The risk is higher too, since every selection must win.

Yes, completely safe. Dakha88 uses SSL/TLS encryption, and your information is never shared with third parties. For more details Privacy Policy Read.

Change your password immediately and notify support. Log out of all active sessions. If our system detects any unusual login activity, it will automatically alert you.

Go to Account Settings → Security → enable "Two-Step Verification". At login, you'll need to enter both your password and the OTP sent to your mobile. Keeping this on significantly improves your account security.

Always in your browser, only dakha88.app Check the domain. Look for the SSL padlock icon. Dakha88 will never ask for your password by phone or email. Never click on suspicious links.

Responsible Gaming Activate a cooling-off period or self-exclusion from the page. You can take a break ranging from 24 hours to a permanent suspension. No betting or deposits will be possible during this time.

Yes. Under GDPR, you have the right to request deletion of your data. Email support@dakha88.app. Some information may be retained if required by legal obligations. For more details Privacy Policyis available.

On the download page Go to the download page and get the Android or iOS version. For Android, allow "Unknown sources" in your settings before installing the APK. For iOS, open the site in Safari and tap "Add to Home Screen".

Troubleshooting steps:

• Clear your browser cache and cookies
• Try a different browser (Chrome, Firefox)
• Try switching between mobile data and WiFi
• Use the app — Download
• Try using a VPN

A minimum internet speed of 5 Mbps is required for live streaming. Use WiFi, disconnect other devices, clear your browser cache, or switch to the app. You can also try lowering the video quality.

Update your browser and clear the cache. Close any extra open tabs. The mobile app is generally faster than the website — Download Here. Check your internet speed.

Go to Phone Settings → Apps → Dakha88 → enable Notification permissions. Set your notification preferences from within the app's settings. Make sure the app is up to date.

Support Channels:

• Live Chat: Chat icon at the bottom right of the site — fastest option
• Email: support@dakha88.app — responds within 24 hours
• Time: 24/7 support in Bangla